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Why Meadow Farms
Due to the nature and all-natural formulas of our products, all purchases are final. We do not provide refunds, allow exchanges, or accept returns.
We stand behind the quality of our ingredients & products and provide a full ingredient list for every product on our website to foster personal discretion while shopping. Please be sure to read for any possible allergens before ordering. Meadow Farms GA, LLC is not culpable for any adverse reaction or allergy to our products.
We recommend performing a patch test before using our products. If you have purchased multiple products, we recommend introducing each item into your skincare routine gradually and one at a time. If you experience any reactions, please discontinue use for at least a week before performing another patch test and using the product again.
Our products are all-natural and made without preservatives, additives, or chemical ingredients. To maintain product integrity, avoid adding water and store in a cool, dry place.
Order Modifications
We are unable to make order changes once they have been processed. This includes modifying orders, combining orders, or modifying shipping details. If cancelling a subscription order, please cancel at least 48 hours prior to the reorder date.
Melted/Liquified Items
We do not accept refunds/returns on melted items because your products are still safe to use and very effective. The quality of our products remains intact even when they arrive in a consistency different than expected.
During warmer seasons, we do our best to ship our all-natural, tallow-based products in ice packs, however items may arrive to you in a melted or liquified state. Placing an order indicates your consent to the possibility of items arriving in a melted or liquified state and refunds will not be issued based on consistency upon arrival. If any ordered item arrives in a melted or liquified state, place it upright in a cool room or refrigerator until it solidifies.
Order Damages/Issues
If your order is lost, arrives damaged, or has an error, please contact us at support@meadowfarmsga.com within 30 days of your order date so we can assist you. If more than 30 days have passed since your order was placed, we are unable to offer a refund or replacement.